May 29th, 2005, 12:34
Long article but interesting...
Stress Factors Experienced by Female Commercial Drivers in the Transportation Industry
Tracey M. Bernard, Linda H. Bouck, Wendy S. Young
American Society of Safety Engineers
Motor fleet organizations and commercial transportation facilities rely on motor vehicle drivers to transport freight while providing on time deliveries, undamaged product and customer satisfaction. If the driver is dissatisfied with his/her job, a company’s reputation, customer satisfaction and freight transportation orders may decline; on a larger scale, this may impact the competitive advantage of the motor fleet operation. This advantage can greatly influence the economics of a commercial transportation firm.
Kamp suggests that if an employee is found to experience an inordinate amount of stress (e.g., impossible deadlines, disagreements with supervisors, pressure to outperform), the stress factor will ultimately affect the organization’s economics (e.g., increased workers’ compensation claims, absenteeism, poor customer service, decreased driver retention rates) (32-36). The International Labor Organization, as stated in the New York Times, suggests that job stress expenditures cost employers more than $200 billion a year (www.psycport.comnews/1999/09/01/medic/7299-0687-pat_nytimes.html). Therefore, it is essential to analyze stress experienced by the driver because s/he plays a key role in long term economics of the organization. Further, the driver’s job distress and well-being must be examined carefully in order to retain healthy drivers, and reduce occupational injuries and illnesses, job dissatisfaction and job “burnout.”
http://rds.yahoo.com/S=96062883/K=female+truck+drivers/v=2/SID=e/l=IVR/SIG=12dkcbae7/EXP=1117467000/*-http%3A//www.cdc.gov/elcosh/docs/d0300/d000391/d000391.html
Stress Factors Experienced by Female Commercial Drivers in the Transportation Industry
Tracey M. Bernard, Linda H. Bouck, Wendy S. Young
American Society of Safety Engineers
Motor fleet organizations and commercial transportation facilities rely on motor vehicle drivers to transport freight while providing on time deliveries, undamaged product and customer satisfaction. If the driver is dissatisfied with his/her job, a company’s reputation, customer satisfaction and freight transportation orders may decline; on a larger scale, this may impact the competitive advantage of the motor fleet operation. This advantage can greatly influence the economics of a commercial transportation firm.
Kamp suggests that if an employee is found to experience an inordinate amount of stress (e.g., impossible deadlines, disagreements with supervisors, pressure to outperform), the stress factor will ultimately affect the organization’s economics (e.g., increased workers’ compensation claims, absenteeism, poor customer service, decreased driver retention rates) (32-36). The International Labor Organization, as stated in the New York Times, suggests that job stress expenditures cost employers more than $200 billion a year (www.psycport.comnews/1999/09/01/medic/7299-0687-pat_nytimes.html). Therefore, it is essential to analyze stress experienced by the driver because s/he plays a key role in long term economics of the organization. Further, the driver’s job distress and well-being must be examined carefully in order to retain healthy drivers, and reduce occupational injuries and illnesses, job dissatisfaction and job “burnout.”
http://rds.yahoo.com/S=96062883/K=female+truck+drivers/v=2/SID=e/l=IVR/SIG=12dkcbae7/EXP=1117467000/*-http%3A//www.cdc.gov/elcosh/docs/d0300/d000391/d000391.html